Hilfebereich
Return and refund
The print on my item is coming off. What can I do?
When washing your product, please follow the enclosed washing instructions. If the print on your item comes off despite following the washing instructions, we apologize.
Learn moreMy item has a stain/hole. What can I do?
If you received a defective item, we apologize. Please send us a picture + order number of the damaged product to support@ frontlet.de
Learn moreI received an incorrect item. What can I do?
If your order was delivered incorrectly, we apologize for this. Please send us a picture + order number of the incorrectly delivered goods to support@frontlet.de We will then send you...
Learn moreHow is the refund processed in the event of a return?
If you return an item, the refund will be automatically made to the payment method you used for your order. Please note that processing your return may take 7-10 business...
Learn moreThe item I ordered doesn't fit me. How can I exchange it for a different size?
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Learn moreI don't like the item I ordered. How do I return it?
Basically, most of our products are made to order for you, which is why returns are very damaging to our young company.
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